The New IOM Reports on Access to Care and Diagnostic Error: Opportunities for Industrial Engineers
Presented by Healthcare Systems Process Improvement (HSPI) Conference - OPEN TO ALL
Nov. 17 | 2 p.m. Eastern time
Presenter: James Benneyan, Ph.D., director, Healthcare Systems Engineering Institute, Northeastern University
The Institute of Medicine (National Academy of Medicine) recently released two new reports on access to care ("Transforming Health Care Scheduling and Access: Getting to Now," June 2015) and diagnostic error ("Improving Diagnosis in Health Care," September 2015), both emphasizing the role that systems approaches and industrial engineering can contribute in addressing these problems.
More information and registration
Sponsored by Parallon Workforce Solutions
Available to undergraduate students enrolled full-time in any school in the United States and its territories, Canada and Mexico, provided: 1) the school's industrial engineering program or equivalent is accredited by an agency or organization recognized by IIE; and 2) the student is pursuing a course of study in industrial engineering and operations research with a definite interest in the area of healthcare.
The amount of the scholarship is $1,000. Recipient will also receive complimentary registration to the SHS annual conference and a travel stipend ($300). Deadline for nominations is Dec. 1. Learn more
Registration is now open for HSPIC 2016
Register online today for the Healthcare Systems Process Improvement Conference 2016, Feb. 17-19 at the Hilton-Americas in Houston. This annual event is your source for the latest in operational and quality improvement tools, methods and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management. The conference program will include pre-conference workshops; educational sessions; ample networking events and opportunities; and exhibitors with products and services to help you meet your quality, process and project goals.
Learn more about the conference | Register online or download a registration form
By Timothy Morgenthaler and Charles Harper
To achieve meaningful patient safety reform and reduce preventable "never events," the healthcare industry must reassess the way it measures medical mistakes to get a more accurate picture of the extent of the errors, according to a Harvard Business Review blog post.
Patient safety is an ongoing concern in hospitals and health systems, especially with the revelation that medical errors are the nation's third-leading cause of death. However, rates of never events have seen little apparent progress, due in large part to flawed measurement processes, wrote Timothy Morgenthaler, M.D., chief patient safety officer at the Mayo Clinic, and Charles M. Harper, M.D., the clinic's executive dean for practice.
Mayo has taken several steps to monitor patient safety in a way that sidesteps these flaws, according to the authors. For example, the clinic analyzes every step in the care process for patients who die under its care, even in cases when death was the expected outcome, creating quarterly metrics for recurring care issues or opportunities for improvement.
Why should health systems start making the shift now to "value-based" care when so much payment still occurs on a fee-for-service basis? This question is answered in a new article by Intermountain's executive vice president and chief operating officer, Laura S. Kaiser, FACHE, and her coauthor, Thomas H. Lee, M.D., chief medical officer at Press Ganey Associates.
As industrial engineers in healthcare, we know "data-driven" may be the business buzzword of the century thus far. Today, clinical choices, strategic decisions, and even your personal preferences are all expected to be data-driven.
But what does that actually mean? Check out the Advisory Board's infographic to define and improve your "data-driven" work.
Meet SHS's new Diplomate, Isaac Mitchell. Isaac is Director of Lean Continuous Improvement at East Tennessee Children's Hospital in Knoxville, Tennessee. He is a Lean Six Sigma Black Belt with 12 years' experience driving change utilizing lean methodologies in organizations ranging from automotive to small machining job shops to healthcare organization. Focus is on implementing lean techniques to transform work cultures that improve processes and outcomes. Background in training, coaching, and empowering employees in daily continuous improvement. Collaborates with all levels of the organization in a caring and compassionate way to understand the current condition and develop solutions to complex problems.
View all honorees here.
Any member wishing to advance to Diplomate status should download the application form and follow this process.
By Aine Cryts
Medication errors or unintended drug side effects occurred in about half of all surgeries done at Boston's Massachusetts General Hospital (MGH) within an eight-month period, according to a study conducted at the world-renowned healthcare organization. While the research was conducted on procedures that took place at MGH, it indicates that similar failures happen at hospitals around the country.
Notably, one-third of the medical errors identified in the MGH study had a negative impact on patient care, while the remainder had the potential to cause an adverse event, concluded researchers in the hospital's anesthesiology department who observed 277 procedures there. Previous studies, in contrast, have found these types of errors to be incredibly rare.
A discrete event simulation model was developed to evaluate the operational performance in the clinic and to identify initiatives for improvement in process flow, scheduling and staging. A mathematical programming model was developed to generate balanced appointment schedules for oncologist visit and chemotherapy treatment. The results showed that patient waiting times and clinic total working times can be reduced and a more balanced resource utilization can be achieved by using better scheduling methods.
Published by U.S. Department of Health and Human Services Centers for Disease Control and Prevention
More and more hospitals are providing non-traditional services through programs in-house and in the communities they operate in. Frequently these programs are not well designed or are failing to meet the original purpose they were established for.
The CDC has published a comprehensive document that describes a model for evaluating these programs. The manual can be used for evaluating existing programs as well as for designing new programs.
If you aren't already excited for the 2016 Healthcare Systems Process Improvement Conference this Feb. 17-19 in Houston, Texas, you will be after learning who will be the keynote speakers. Be stimulated and inspired by healthcare leaders and experts during the keynote presentations. Both Dr. Denis Cortese, foundation professor and director of health care delivery at Arizona State University, and Dr. Brent James, chief quality officer and executive director for Intermountain Healthcare's Institute for Healthcare Leadership, will present their unique prospective in healthcare.
SHS Young Professionals - New Committee!
We are happy to announce our new Society for Health Systems Young Professionals Committee! This new committee focuses on meeting the needs of early career professionals, increasing membership growth, and developing future leaders of the organization. Any SHS member who is under 35 years old or is in years 1-7 of their healthcare process improvement related career are eligible to associate themselves as a member of the SHS YP group.
If you have any questions feel free to contact us.