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Improvement of chemotherapy patient flow and scheduling in an outpatient oncology clinic

A discrete event simulation model was developed to evaluate the operational performance in the clinic and to identify initiatives for improvement in process flow, scheduling and staging. A mathematical programming model was developed to generate balanced appointment schedules for oncologist visit and chemotherapy treatment. The results showed that patient waiting times and clinic total working times can be reduced and a more balanced resource utilization can be achieved by using better scheduling methods.

Introduction to Program Evaluation for Public Health Programs: A Self-Study Guide

Published by U.S. Department of Health and Human Services Centers for Disease Control and Prevention

More and more hospitals are providing non-traditional services through programs in-house and in the communities they operate in. Frequently these programs are not well designed or are failing to meet the original purpose they were established for.

The CDC has published a comprehensive document that describes a model for evaluating these programs. The manual can be used for evaluating existing programs as well as for designing new programs.

Call for nominations for SHS Board of Directors

The SHS Nominating Committee is making a call for nominations for two dynamic directors whose terms will begin Feb 20, 2016. All nominees must be current, regular members of SHS. Students are not eligible.

The position is a three-year commitment with fantastic opportunities to network and give back to the profession. Generally the time commitment is three to five hours per month - about half of the time is during traditional business hours - with the term beginning Feb. 20, 2016. Interested candidates or nominators should complete the nomination form by Oct. 15, 2015, for consideration by the SHS Nominating Committee. Take a few minutes to consider submitting your name or that of a colleague to Pam Patterson at IIE Headquarters.

Contact Ron McDade, nominating committee chair, if you have questions about the positions and responsibilities. Please consider giving back to your profession through a Society leadership position.

Call for Nominations: Editor-in-Chief, IIE Transactions on Healthcare Systems Engineering

On behalf of the IIE Board of Trustees, this is a call for nominations for the position of editor-in-chief of IIE Transactions on Healthcare Systems Engineering. This position is a four-year, non-renewable term beginning January 1, 2016. Click here for responsibilities, qualifications and nomination information.

2016 Conference Presenters Announced

If you aren't already excited for the 2016 Healthcare Systems Process Improvement Conference this Feb. 17-19 in Houston, Texas, you will be after learning who will be the keynote speakers. Be stimulated and inspired by healthcare leaders and experts during the keynote presentations. Both Dr. Denis Cortese, foundation professor and director of health care delivery at Arizona State University, and Dr. Brent James, chief quality officer and executive director for Intermountain Healthcare's Institute for Healthcare Leadership, will present their unique prospective in healthcare.

Clinical Documentation Improvement Using ME-PI Tools

Briefing Document | Presentation

SHS Annual Business Meeting

Webinar buttonDate and Time: Oct. 13 | 2 p.m. Eastern time
Presenters: Joyce Siegele, director, productivity management, Northside Hospital, and Amanda Mewborn, executive director, project management office, Piedmont Healthcare

For the second year, the SHS board of directors will be conducting the annual SHS Business Meeting via webinar instead of at the Healthcare Systems Process Improvement Conference. In this session, members will receive an update on the status of the society, as well as recent accomplishments and future direction as determined by the board. Time will be allotted in this webinar for questions and answers from the membership.

More information and registration 

Sponsored by Parallon Workforce Solutions 

Parallon Workforce Logo 2013Available to undergraduate students enrolled full-time in any school in the United States and its territories, Canada and Mexico, provided: 1) the school's industrial engineering program or equivalent is accredited by an agency or organization recognized by IIE; and 2) the student is pursuing a course of study in industrial engineering and operations research with a definite interest in the area of healthcare. Learn more 

The amount of the scholarship is $1,000. Recipient will also receive complimentary registration to the SHS annual conference and a travel stipend ($300).

Lean Approach to Patient Scheduling

/uploadedImages/SHSNew/bigstock-Green-Webinar-Icon-With-Highli-45449404.jpgDate and Time: Oct. 27 | 2 p.m. Eastern time
Presenter: Keith A. Leitner, president and owner, Leitner Consulting Group

As healthcare resource utilization has increased, patient waiting has also risen. Past attempts to reduce waiting have usually resulted in less utilization of key resources – with huge financial implications. While this trade-off is widely known and much research and mathematical models have been published to try to optimize this trade-off, the inherent complexity of applying them to the real world schedule of most practices has been prohibitive. This webinar will clearly illustrate the root cause of the trade-off while showing a very practical and applicable way to achieve lean patient scheduling.

More information and registration 

See a sneak peek from Keith's presentation at the 2015 HSPI Conference here.

SHS Young Professionals - New Committee!

We are happy to announce our new Society for Health Systems Young Professionals Committee! This new committee focuses on meeting the needs of early career professionals, increasing membership growth, and developing future leaders of the organization. Any SHS member who is under 35 years old or is in years 1-7 of their healthcare process improvement related career are eligible to associate themselves as a member of the SHS YP group.

If you have any questions feel free to contact us.


SHS NewsletterSeptember 2015

The September 2015 issue of the SHS Newsletter spotlights staffing methodologies of Environmental Services, one of the largest departments in hospitals. Readers are invited to join the SHS LinkedIn Group, to nominate candidates for the SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award, to enter the FlexSim Sudent Simulation Competition, and to submit an abstract for the HSPIC 2016. Two upcoming webinars are featured: "Lean and Interventional Radiology and The Process of Process-Led Design" and "Lean Approach to Patient Scheduling."

Other articles discuss an acuity-based approach that one infusion department working with finance has found improves productivity by more than 15 percent, what makes visual management tick, Yelp's expansion of its hospital reviews, and 5S training and education resource. SHS members can also learn about the SHS Scholarship sponsored by Parallon.


  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Lean Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Black Belt for Healthcare
Norcross, GA - 15 Days

  Lean Six Sigma Green Belt for Healthcare
Norcross, GA - 5 Days

  Lean Black Belt for Healthcare
Norcross, GA - 8 Days

  Lean Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Project Management Fundamentals
Norcross, GA - 2 Days