ARTICLES
Lean service lines in healthcare
In this presentation at the 2011 SHS conference, the presenters describe how an integrated service line model and clinical care pathways provide an effective means for continuous improvement.
Situational awareness and workload in the emergency department
Scott Levin PhD, of Johns Hopkins delivered a paper and presentation at the 2011 SHS conference addressing workload factors affecting situational awareness in the ED. The paper is based on 50 hours of ED observation. Part of the research shows the relative frequency and duration for common ED nursing tasks.
UCLA Health System features lean quality improvements in neurological ambulatory clinic services
The UCLA Health System website describes how the Department of Neurosurgery at the David Geffen School of Medicine at UCLA the established a Lean Performance Improvement initiative to improve the foundational quality of care goal by reducing system-waste from a patient-centered perspective. The website features two case studies on the application of lean in an ambulatory clinic setting.
VIDEO
Vinod Sahney is recognized internationally for his leadership in applying industrial engineering to health systems. IIE honored his remarkable career this year with the Frank & Lillian Gilbreth Industrial Engineering Award. In his acceptance speech, he tells of how the Gilbreths were the first to champion process improvement work in hospitals and challenges IEs to make modern management practices the standard in healthcare organizations. Sahney, who helped found IIE’s Society for Health Systems, recently retired from BCBS of Massachusetts.