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Industrial Engineer Engineering and Management Solutions at Work

May 2014    |    Volume: 46    |    Number: 5

The member magazine of the Institute of Industrial Engineers

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Not your father's service industry

Lean methodology is a winner when it goes beyond manufacturing

By Karyn Ross

Lean. Lean Six Sigma. Toyota Production System. Overhear a group of people discussing these concepts and, in the past, you might have jumped to the conclusion that they were talking about a manufacturing environment.


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