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Industrial Engineer Engineering and Management Solutions at Work

April 2014    |    Volume: 46    |    Number: 4

The member magazine of the Institute of Industrial Engineers

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Keeping pace with IIE in the April 2014 issue of Industrial Engineer 

From student to leader

New president-elect wants to expand IIE's mission into public sphere
James E. Moore’s involvement with IIE has moved from founding a student chapter to winning the institute’s trust as its new president-elect.New IIE President-elect James E. Moore II says industrial engineers can make a huge difference in the public sector. This is Moore's second stint on the board. He previously was senior vice president of continuing education. 

Along the way, IIE oriented him toward the field, helped him promote the field and understand its role, and connected him to a group of motivated, talented people who know what industrial engineering can do for the world. 

"They’re genuinely interested in this field and what it can do for society, for the economy, for individual firms, for populations," he said. "It’s a rather positive, optimistic, aspirational group that [IIE] has allowed me to touch."

Moore called IIE a well-run organization that accomplishes a lot of good. During his three-year term, transitioning from president-elect to president to immediate past president, he wants to keep alive the compelling initiatives that have started in the last few years, such as continued internationalization and delivering training via distance platforms.

The vice dean for academic programs at the University of Southern California’s Viterbi School of Engineering would love it if IIE could adjust its label to account for the discipline’s systems dimensions, but regardless, he wants to communicate the relevance of industrial engineering to the broadest possible set of constituencies, making it the profession of choice for the brightest minds. This would help with his dream of expanding IIE’s mission.

Industrial engineering focuses heavily on the private sector, and rightly so, he said. But Moore, whose term started April 1, noted that many large public projects don’t have residual claimants – nobody to go broke if it fails, nobody to get rich if it succeeds.

"So despite the best intention of law and the best intention of some of the players, they’re sometimes subject to rather mediocre decision-making," Moore said. "And if we want to have real impact on society … we can do an awful lot when it comes to the public sector in terms of making systems better, making outcomes better, satisfying more people, delivering more services."

In a way, Moore said, he ran for president-elect to take care of unfinished business. He first joined IIE’s board of trustees as senior vice president of continuing education in 2009. He thought the board was poised to do fabulous things. Although some good things happened, the recession changed plans.

"The three years that I served on the board were to a large extent defined by the pummeling that the recession gave the economy and professional societies in particular and the training industry in particular," Moore recalled.

But he was impressed by how the staff and board didn’t panic, how they made hard, quick decisions, and clawed their way through the discouraging economy to emerge stronger, smarter and a safe bet for the future.

"And the prospect of serving with them again is appealing," he said.

Change, innovation and fighting waste

Annual conference offers pre-conference workshops to spark your future
The IIE Annual Conference and Expo 2014 will offer attendees a choice between three pre-conference workshops that will help them tackle an exotic muda, spark innovation and invention, and lead and manage change.

GET READY FOR ABET

The IIE Accreditation Advisory Council again will sponsor a workshop at the IIE Annual Conference and Expo to help industrial engineering and industrial engineering technology department chairs and assessment coordinators prepare for upcoming ABET accreditation visits.

The workshop is scheduled for 1 p.m. to 5 p.m. June 1 as a session during the conference, which will be held May 31 - June 3 in Montreal. The session will focus on assembling documentation and making arrangements in advance of an accreditation visit, with a specific emphasis on industrial engineering program criteria.

The session can accommodate up to 50 people, and pre-registration is required. To pre-register, email Bonnie Cameron at bcameron@iienet.org.

The workshops are scheduled from 8 a.m. to 5 p.m. May 31. The conference runs from May 31 to June 3 at the Palais des Congrés de Montréal in Montréal. Attendees must register for the full conference.

Michael McCarthy from Sustain Lean Gains Consulting will lead "The 9th Muda: Failure to Sustain (How to Sustain the Gains of Lean Six Sigma)." Stories of how process improvement initiatives fade, disappointing IEs and executives alike, are legion. Symptoms include retraining, reinstructing teams, restarting programs and redoing kaizen events. This management rework can be called the ninth muda, or waste, of lean. This seminar offers a specific methodology to reduce the rework by focusing on the neglected human behavior aspects of lean and Six Sigma.

Behrokh Khoshnevis of the University of Southern California will lead "Basics of Invention and Innovation." His workshop will help attendees become familiar with how to engage creative thought, which, combined with industrial engineering tools, can lead to breakthrough impacts rather than marginal improvements in routine procedures.

Khoshnevis will discuss basic principles of innovation used by some established companies and start-up innovators. The workshop also includes several case studies.

And finally, Paul Odomirok of Performance Excellence Associates offers attendees help with "Leading Change and Managing Changes." This workshop has 10 modules that provide a practical and pragmatic approach to lead change in virtually any setting. The modules are change, the art and science of change, foundation for change, leading change, managing changes, framework, blueprint, design and plan, the formula and implementation.

For registration and more information about the conference, including important information for traveling to Canada, visit www.iienet.org/annual. Early-bird registration ends April 6.

Hundreds attend conference in Indonesia

Nearly 400 people from 68 countries participated in the fourth annual International Conference on Industrial Engineering and Operations Management (IEOM) Jan. 7-9.

IIE was a major sponsor for the event, and former IIE President Ken Musselman was the opening keynote speaker. Other speakers came from Indonesia, Australia and Europe. The event, held at the Grand Hyatt Hotel Resort in Bali, Indonesia, included more than 400 technical presentations, special sessions on global engineering education, and a variety of networking opportunities for academics, researchers, practitioners and students.

The fifth IEOM is scheduled for March 3-5, 2015, at the Hyatt Regency Dubai in the United Arab Emirates, according to organizer Ahad Ali.

Papers and abstracts already are being accepted at www.xcdsystem.com/ieom2015.

Scheduling a better way

Healthcare improvement conference revisions a hit with attendees, keynoters
Pauline Byom (left) receives the 2014 SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award from SHS Immediate Past President Todd Schneider. 

New scheduling for the Healthcare Systems Process Improvement Conference 2014 was a major boost from the perspective of travel and content.

ACCOMPLISHMENTS NOTED

IIE’s Society for Health Systems presented the following awards and honors during the Healthcare Systems Process Improvement Conference 2014:

2014 SHS President’s Award: John Hansmann

2014 SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award: Pauline Byom

SHS Diplomates: Lesley Strawderman, Robert G. Gift, Dan France

2014 SHS Scholarship sponsored by Parallon Workforce Solutions: Katie Scholl of North Dakota State University

2014 SHS Graduate Student Paper Competition sponsored by the Mayo Clinic Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery: Rachel J. Miller and Serpil Mutlu, Northeastern University, "Optimizing Resident-Based Teamlet Schedules to Improve Continuity in Primary Care"

2014 SHS Student Case Study Competition: University of Wisconsin

Posters of Excellence: 

– Marti Jordan, East Tennessee Children's Hospital, "Standardized Work: Only You Can Prevent Workplace Fires"

– Susan Seidensticker, University of Texas Medical Branch, "Applications for Real Time Location System Technology in the Operating Room"

– Hulya Yazici, Florida Gulf Coast University, "Analysis of Real Time Hospital Needs and RFID Benefits"

– Gouri Prakash, CitiusTech Inc., "Integrating Interventions in CPOEs to Reduce Laboratory Test Request Errors"

Instead of two full weekend days, the conference started with a half day on Friday, operated for a full day Saturday and concluded with a half day Sunday, which conference Chair Karl Kraebber said allowed organizers to plan for three keynote speakers instead of two.

"I think that was really well-received from a keynote perspective and also from a travel perspective," Kraebber said. "People were able to get out of town Sunday evening not missing any of the conference and still return home at a decent time, especially if they were flying out West."

Kraebber, who works for Indiana University Health, said he wanted to figure out a way to have a successful conference and not sacrifice any content while not requiring attendees to miss as many days from work.

"I was trying to appeal to employers to help fund attendance," he said. "And if attendees only had to miss Friday to travel in, then that was an easier sell than having to miss Friday and Monday because of the conference travel arrangements."

Other feedback indicated that attendees would like to move beyond the tactical and practical applications of IE principles and more into leadership – move beyond problem solving and get into transformational leadership, Kraebber said.

Kraebber also said the quality and variety of the educational sessions continued to meet expectations. Attendees told him they appreciated the changes and, as usual, the ability to learn and opportunities to network.

This year, the conference committee moved some of the networking away from meals and into exhibit hall time and other larger gatherings, which worked well, he said.

"People return for the networking activities, as SHS is a close-knit group."

But 2014 attracted conference-goers from the Middle East and South America, indicating that the conference is gaining international attention.

That broad appeal attracted Kraebber to SHS when he first attended the conference as a grad student in organizational leadership. Finding a conference that didn’t require a particular degree or certification opened his eyes to healthcare improvement. It was the "right-sized conference" for him to volunteer and do more, from reviewing abstracts to moderating sessions to serving as track chair.

"The fact that IIE does not require an IE degree to be a member was also a benefit for me, and I think we are continuing to attract additional people outside of IE to the conference because healthcare improvement is an ever-evolving field," Kraebber said. "We’re pulling people from all over the spectrum really, and having that open door policy is really helpful as we continue to grow."

Go to www.shsconference.org to see highlights from HSPI 2014. Next year's conference will be held Feb. 18-20, 2015, again in Orlando.

Amanda MewbornSHS ELECTS NEW OFFICERS

Members of the Society for Health Systems selected Amanda Mewborn as president-elect. Mewborn is a senior healthcare operations planner for Perkins+Will and a health systems columnist for Industrial Engineer.

SHS also voted in two new board members: Mary Ellen Skeens of Phillips Healthcare and Roque Perez-Velez of Shands Healthcare.

All three officers began their three-year terms Feb. 24.

 

Captain the future

May 7 is deadline to nominate for BOT, other leadership positions
Pessimists complain about the wind. Optimists expect it to change. Leaders adjust the sails.

That maxim, attributed both to leadership guru John Maxwell and late author William Arthur Ward, applies well to springtime at IIE, as members have until May 7 to nominate candidates who will help the institute sail into the future. The leaders get the chance to hone skills at the local, regional and national level, with many saying they get more out of the experience than they ever imagined.

This year, IIE has four slots open on the board of trustees, two open regional vice presidencies, and one open position as vice president of technical operations. The deadline for nominations is May 7.

Board of trustees members serve for three years and must attend four face-to-face meetings per year: one at the IIE Annual Conference and Expo, along with the spring, summer and fall meetings at IIE headquarters in Norcross, Ga., which is in metro Atlanta. The BOT also has conference calls every month.

To nominate yourself or a colleague, email a brief biography or resumé and contact information to nominations@iienet.org, or mail the information to Donna Calvert, IIE, 3577 Parkway Lane, Suite 200, Norcross, GA 30092. IIE must receive nominations by May 7.

Address any inquires to Donna Calvert, IIE’s chief operating officer, at (770) 349-1108. The election is scheduled for December. Winners take office in April 2015.

The following positions will be open this year:

Board of Trustees positions

The president-elect transitions from president-elect to president to past president during his or her three-year term. The president-elect is responsible for long-range organizational planning for IIE, sponsorship activities, financial affairs and acting as IIE’s chief financial officer. The winner assists the president as required, serves in the absence of the president, and ultimately assumes the duties of the president during the second year.

The senior vice president-at-large, academics is responsible for focusing on strengthening relationships with the academic community, acting as a liaison between the board of trustees and the Council of Industrial Engineering Academic Department Heads (CIEADH), and managing alliance activity and professional activities such as ABET and professional registration. The election winner will serve as the co-chair of the Professional Support Council of IIE. The SVP academics helps the president in the overall administration of IIE and acts for the president in all relations with institute officers, directors, and others reporting to them.

The senior vice president, continuing education helps in the overall administration of IIE with a focus on continued professional development, which includes all IIE conferences. The SVP continuing education works with other professionals and professional organizations to ensure that IIE offers relevant, comprehensive and up-to-date training, skill/career enhancing experiences and certifications. This post also helps the president in the overall administration of IIE and acts for the president in all relations with institute officers, directors, and others reporting to them.

The senior vice president, regional operations is responsible primarily for initiating, strengthening and expanding IIE’s region and chapter communities and managing their interface with the institute’s societies and divisions. This person also helps the president in the overall administration of IIE and acts for the president in all relations with institute officers, directors, and others reporting to them.

Other leadership positions

The vice president, technical operations is part of the technical operations board, which reports through the senior vice president, technical operations. During the three-year term, the vice president, technical operations is responsible for representing a subset of societies and divisions, providing support for their leaders and working closely with them to foster strong relationships between the societies, divisions, members and IIE as a whole.

Region vice presidents are part of the regional operations board or International Council. RVPs serve three-year terms and represent the needs of the members in their region by supporting chapters and regional communities. They are responsible for providing support for chapter and region leaders and working closely with them to foster strong relationships between the chapters, regions, members and IIE as a whole. Region vice presidents report directly to the senior vice president of regional operations.

IIE will be electing two region vice presidents this year:

  • The region vice president, South Central represents the chapters in Arkansas, Kansas, Missouri, Oklahoma and Texas.
  • The region vice president, North Central represents the chapters in Illinois, Iowa, Minnesota, Nebraska, North Dakota, South Dakota and Wisconsin.

Systems work when people do

Woodside Middle takes home IIE award at Future City Competition
Team Santos from Woodside Middle School in Fort Wayne, Ind., won the Excellence in Systems Integration Award at the Future City National Finals. Team members are Matthew Fisher (from left), Skip Jester, Tyler Kuntz, teacher mentor Laura Smith, Ameena Sohail, engineer mentor Troy Larkins and Jodi Camino. 

Team Santos from Woodside Middle School in Fort Wayne, Ind., learned that systems can work well only if people do too.

The five eighth-graders took home IIE’s Excellence in Systems Integration Award at the Future City National Finals in Washington, D.C. They were one of 37 middle schools and organizations that won intense regional competitions to advance to the finals, held Feb. 16-20 during Engineers Week. But according to team members, Skip Jester, Matthew Fisher, Jodi Camino, Tyler Kuntz and Ameena Sohail didn’t get along too well in the beginning.

"That was one of our problems," Sohail said. "But through working together and finding each other’s strengths and weaknesses, we learned how to work with each other and actually became each other’s friends."

Kuntz admitted that at first he wasn’t big on collaborating, content to let everybody else do the work. "But as the project progressed, I realized that I couldn’t do that, and I had to step up. … We had deadlines that we had to meet."

This year’s Future City challenge was "Tomorrow’s Transit: Design a Way to Move People in and around Your City." The project took a lot of work. They started at the beginning of the year with English papers dealing with transportation, solar power, hydroelectric and other forms of energy.

Camino loved everything about the long-term group project, from working together, to learning about systems and engineering, to competing at the regionals and visiting the U.S. capital. She also credited engineering mentor Troy Larkins with helping to make sure everything was technically sound.

They called their city Santos and located it on Brazil’s Atlantic coast, near Sao Paolo and Rio de Janeiro, Sohail said. Santos has a population of 900,000, and the city's design follows a wagon-wheel layout with a central downtown area. They engineered three forms of transportation: public, personal and freight, all powered by sustainable, environmentally friendly sources of energy.

MagnaRail, a magnetically powered main train that continually moves along the track, is Santos’ public transportation system, Camino said. Autonomous pods could split off and take passengers to specific locations. Sensors and vehicle-to-vehicle connectivity ensured that the pods could connect and leave the main train safely.

In the city, moving walkways, powered by kinetic energy, serve as personal transportation. Citizens buy or rent a device, attach it to their hip, knee, ankle or elbow, and the device would collect kinetic energy as they walked. Upon arrival at their work, MagnaRail station or home, they would plug the device into the system, which drains and converts the kinetic energy to mechanical energy.

One of Santos' major exports is tropical produce, which grows in vertical farms near the city. Hydroelectric-powered boats ship goods internationally, and water flows through cylinders on the bottoms of the ships to create much of the necessary energy for transportation. Solar power augments the supply.

But Camino noted that unlike today’s big, bulky contraptions, Santos’ solar power integrates thin film into the actual building materials, which eliminates the need to place panels on top of buildings.

Kuntz said that setup allows construction to integrate solar power onto their MagnaRail, on rooftops and on the boats as backup power systems.

KUDOS

Celebrating member achievements 

Bopaya Bidanda 

Bopaya Bidanda received a 2014 Chancellor’s Distinguished Public Service Award from the University of Pittsburgh. The award recognizes his work as a scholar and academic leader while contributing to the university, the Pittsburgh region and national and international communities. Bidanda is the Ernest E. Roth Professor and Chair of Pitt’s Department of Industrial Engineering and IIE’s senior vice president, international.

Abu Masud 

Abu Masud has been named the Boeing Global Engineering Professor at Wichita State University. In this new post, Masud is expected to advance the College of Engineering’s strategic alliances for global enrichment and experiential learning of students as well as international research collaborations and partnerships. Masud is a professor of industrial and manufacturing engineering who also serves as Wichita State’s interim dean of the graduate school. He is an IIE fellow.

Don Greene 

IIE Chief Executive Officer Don Greene has joined Georgia Tech’s Stewart School of Industrial and Systems Engineering’s advisory board for the 2013-2017 term. Greene has a bachelor’s degree in industrial engineering from Georgia Tech.

Patrick Foxworthy 

Patrick Foxworthy, assistant senior vice president of IIE’s Regional Operations Board and past president of IIE’s Young Professionals, is now a business analyst at TechOp Solutions International. Previously, Foxworthy was a senior multidiscipline systems engineer at The MITRE Corp.

Share your achievement

Let your peers know about hirings, promotions, awards, appointments and other notable accomplishments. Send Kudos items to Michael Hughes at mhughes@iienet.org.



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