Kansas City Chapter Strategic Plan

Mission Statement

"To provide optimum services to our membership and customers that will maximize the value for the Institute of Industrial Engineers, while exceeding service expectations and requirements to all of our members."

Vision Statement

The Greater Kansas City Chapter of IIE will achieve its mission by promoting and increasing the visibility of the Industrial Engineering profession and engaging in services that positively portray our members, community, and local industries.

Assessment of 2008 Performance

Areas of Positive Performance

• The chapter was awarded the Platinum Award for our Newsletter during the 2008 Annual IIE Conference while maintain a Gold status for the Chapter.
• Our Mentor Day Event included the participation of eight students from the Kansas State University, four students from the University of Missouri and ten mentors.
• Our membership numbers showed a significant growth from the prior year. End of 2007 – 87 members; end of 2008 – 100 members; or 15% growth.
• We closed the year with an outstanding Fall Conference, which attracted 49 attendees and originated revenues of $3,247.81.

Areas Needing Improvement

• We need to increase the participation of other IIE members to assist and participate in the on-going development and organization of chapter activities.
• We need to increase our community exposure by participating in further community related activities that will recognize IIE as an active and contributing professional organization.
• Development of a succession plan for all officer positions looking ahead 1-3 years so that each individual can be properly coached for seamless transition of power/duties.
• Development of Standard Operating Procedures (SOPs) for core chapter functions, duties, and protocol.

2009 Chapter Objectives

1. Membership: Growth, reclamation, and retention
   • Continue the 15% growth momentum that we’ve experienced from 2007-2008, however, we also need to be realistic that such goals may not be realistic due to the current economic situation of our nation. With that in mind, we need to make sure that all of our events promote greater values and networking opportunities for our members.
   • Continue to aggressively recruit graduating seniors from the University of Missouri - Columbia, Kansas State University, Wichita State University, University of Arkansas, University of Iowa, Iowa State University, and University of Nebraska – Lincoln who will be relocating in the Kansas City area after graduation.
   • Establish a strong reclamation program by sending direct communication (e-mail, mail flyer, and phone call) for members who have dropped from the roster in order to determine root-causes and potentially reclaim the member.
   • Establish a “Company Captain” program that we will recruit the assistance of one IIE member, for companies with two or more IIE members, to coordinate the promotion of chapter events and promotion.
   • Seek out larger companies with IE departments that currently do not have a participating IIE member.
2. Provide improved services to our members
   • Continued student financial support and mentoring - awarding $500 scholarships (each) to Kansas State University and the University of Missouri- Columbia IE Departments.
   • Communication of chapter activities – 9 newsletters per year, email reminders.
   • Career enhancing meetings/tours/conferences – mix of interesting topics and programs, located throughout our membership area, joint meetings with other engineering and engineering related societies.
   • Officer involvement – maintain finances to cover the President-Elect’s trip to the VOLT plus some of the additional expense for attending the IIE National Conference.
   • Plan for participation in National Engineers Week.
   • Continue membership with Joint Engineering Council of Kansas City.
3. Increase Event participation
   • Goal of 50% member participation in at least one program year event.
   • Provide interesting, career enhancing meetings covering varied topics, meeting formats, and locations.
   • Welcome package for new members – personally call and welcome them, invite to next meeting, email previous newsletters, profile in next newsletter.
   • Send e-mail reminders to as many members as possible, of upcoming meetings (all members now receive information from our chapter via email).
   • Recognize non-officer who attends most meetings.
   • Advertise meetings in other society newsletters.
4. Newsletter and chapter promotion.
   • Increase the amount of illustrations, pictures, about or various events in our newsletter, sharing more information about all of our activities to our members.
   • Further publicize in local newspapers, supporting different activities, such as Engineer’s Week, showing the support and participation of IIE.
   • Seek other venues that will give more visibility to our local society.
5. Value-added: Community Service Involvement
   • Increase our chapter visibility in the community by participating and contributing to worth a while causes that will benefit our community and profession. Motto for 2009 - "Greater KC Chapter of IIE Giving Back to the KC Community."
   • There are several community service activities that our chapter could participate financially or time support.  Our goal will be to participate in at least three events in 2009.
6. Measure our performance
   • Continue to have meeting attendees evaluate the meeting on a 10-point scale.
   • Keep track of all meeting attendees for awards.
7. Maintain financial stability and growth
   • Continue to hold one all-day conference with expected profit of $1,000.
   • Allow businesses to advertise for job openings in the newsletter or e-mail for a fee.
8. Meet IIE National requirements of senior chapters
   • Meet key dates (see "Calendar of Key Dates").
   • Maintain Green status.
   • Maintain Gold Status on Chapter Activity Report.
   • Maintain Platinum status on Newsletter competition.
   • Host 6-8 board meetings (combination of face-to-face, virtual, or conference call).

Officer Goals

• President
  • Membership: increase/sustain/reclaim members aimed to increase membership by 10%.
  • Maintain financial stability.
  • Earn Gold CAR Award for Calendar year.
  • Develop a Succession Plan for entire Officer Body.
  • Develop and submit all pertaining chapter reports to IIE.
• President-Elect
  • Lead Fall Conference planning.
  • Increase membership.
  • Coordinate the increase of member participation efforts (Company Captain).
  • Assist with the submission of all chapter reports to IIE.
• Treasurer
  • Maintain an accurate and balance sheet of chapter account.
  • Assist with all budgetary efforts for the chapter.
• Secretary
  • Administer meeting surveys.
  • Publish survey results/comments from previous meetings in Chapter newsletter.
  • Make sure that required CAR information is up-to-date.
• Newsletter Editor
  • Maintain Platinum Award status for the newsletter.
  • Develop dynamic and exciting newsletters that are informative and reader friendly.
  • Provide newsletters in a timely manner to provide advanced notice for tours and upcoming events.
• Past President
  • Assist President-Elect with CAR.
  • Monitor IIE awards process/deadlines and ensure at least two nominations submitted (at least one for IIE Fellow).
  • Increase membership by assisting other officers with membership generating activities.   Attempt at least three things to recruit new members that we did not try the previous year.
  • Serve on conference planning committee.
  • Assist as needed with items open at the time of transition and strategic decision-making throughout the year.
• Communications Chairperson
  • Distribute chapter communication with members (newsletters, announcements, etc.).
  • Contact dropped members – call and find out why, continue to send meeting announcements, e-mail letter with link to HQ for renewal Corporate Relations and JEC (Joint Engineering Council) Representative.
  • Increase involvement of the number of corporations and organizations involved with our Senior Chapter.
  • Improve coordination between JEC and our IIE Senior Chapter related to "value added" events or activities.
• Membership / Student Chapter Liaisons
  • Recruit graduating seniors for senior chapter membership through social events, letters, and promotions at college meetings.
  • Work with faculty at KSU & MU.
  • Contact other potential schools – CMSU, for example.
  • Increase number of mentors for Mentor Day.
  • Send welcome packets to new members – call and welcome, send past newsletters, profile for newsletter.
  • Send communication to executives at area companies promoting IIE membership benefits.
• Conference Chair
  • Increase overall participation by 5%.
  • Increase member participation by 10%.
  • Maintain conference profit of $2000.
• Webmaster
  • Continue update Chapter website making it sure that all events and postings remain current.
  • Add enhancements to Website on a monthly basis, including links for corporate relations, job postings, Headquarters, and newsletter
• Community Affairs
  • Increase attendance in volunteer activities.
  • Coordinate the sponsorship of community related activities/events.
  • Coordinate IIE involvement in Engineering Week luncheon.
  • Partner with other Engineering Societies to conduct/participate in community service activities.
  • Identify IIE volunteer work in the Greater Kansas City area.

Long Term Objectives (2-5 Years)

• Steadily increase membership.
• Improve program attendance with improved programs and communications.
• Continue financial stability and a balanced budget.
• Provide the services desired by our membership.
• Increase local visibility of the Industrial Engineering profession.
• Support the local educational community and community in general.
• Maintain continuity with officers and advisors.

Submitted January 2009