Ashley Benedict recently took the position of system redesign coordinator for the VA Sunshine Healthcare Network (VISN 8), the nation’s largest system of hospitals and clinics serving a population of more than 1.6 million veterans. She will be leading improvement within VISN 8 as they continue their journey to implement lean and data-driven solutions.
She received her B.S. and M.Eng. degrees in industrial engineering from the University of Florida. After completing her bachelor’s degree, Benedict went to work for Shands HealthCare in Gainesville, Fla., as a management engineer. She provided effective leadership in management engineering projects and applied hands-on engineering skills to problems and opportunities for operational improvements in Shands hospitals and clinics. In August 2011, she graduated with a Ph.D. in industrial engineering with a focus on human factors from Purdue University. Benedict was part of the New England Veterans Engineering Resource Center (VERC) in Boston prior to her new role. New England VERC uses a systems-based engineering approach to improve healthcare delivery and operations so that the VHA can efficiently, effectively and reliably provide exceptional care.
Benedict is involved in the Society for Health Systems (SHS) within the Institute of Industrial Engineers (IIE) and serves on the board of directors. She currently serves as one of the day coordinators for the Healthcare Systems Process Improvement Conference and a member of the Academic/Student Committee for SHS.