About SHS
Tools & Resources
SHS Conference


Industrial Engineer to Director of Operations: How Engineering and Healthcare Work Together

SHS member, Jordan Aronhalt, presented a webinar about his career experiences as an ISE in healthcare and his pathway to becoming a director of operations for an ambulatory healthcare facility at the recent HIMSS conference. He discusses the career path of undergrad ISE to healthcare to director. You can learn the types of tasks and projects involved in day to day operations for a healthcare ISE and director of operations and gather tips for career advancement from college to young professional. Watch the replay here.

If You’re Not Collecting Productivity Data, You’ll Never Succeed at Work

The best chance knowledge workers have to cost-effectively compete with smart(er) machines is by embracing technologies to become smarter and more influential themselves. The typical American office worker reportedly processes well over 5,000 megabytes a day. That number is rising. Failure to convert rising data tides into greater personal productivity is an invitation to unemployment. This will hold as true for Indian and Chinese knowledge workers as their OECD counterparts. This trend is as global as it gets. If you’re not getting measurably better, you’re going to go away. Read more here.

Is Your Staffing Ratio Right for Your Case Management Model?

recent article recommends case management Staffing models should be based on model rather than patient ratios. Priority should be given to evaluating tasks and activities that case managers are performing and focusing on high-value activities and shifting non-licensure required activities to other staff.

JACR Hackathon 2016 in D.C. May 14-15

Hosted by the Journal of the American College of Radiology (JACR), this two-day event gathers tech-minded individuals and teams with mentors from the patient, physician, and publishing communities to improve the exchange of information among patient, healthcare provider, and peer-review communities.

Prizes for the best judged ideas will total $8,000. We are looking for team participants as well as mentors to provide insight on this challenge facing all of healthcare. Contact Lauren Todd or find more about the event here: http://www.jacr-hackathon.com

YP Highlight

This month we highlight Amy Slovacek.

Members with Successful Careers

Interested in learning more about career paths in healthcare industrial engineering? Read about SHS members who have had successful careers using their industrial skills in healthcare. These are the newest bios available.  

  • Laura Silvoy, Healthcare Systems Engineer at Array Advisors
  • Jordan Aronhalt, Director of Operations for the Center for Advanced Medicine at the Northwell Health System
  • Elizabeth Gentry, Program Manager of Data Science at CHRISTUS Health

Members on the Move

Who is "on the move?" Jean Ann Larson, Karl Kraebber and Corbin Pozar - click here to see why.

From the March Newsletter

Heathcare Systems Process Improvement Conference 2016
The Society of Health Systems would like to thank all of our attendees, exhibitors and sponsors for another great Healthcare Systems Process Improvement Conference! We hope you enjoyed the conference and are returning to work refreshed and energized with new ideas you can immediately put into practice. We hope to see you again March 1-3, 2017, in Orlando, Fla.

If you were not able to attend this year (or even if you did and want to see the sessions you missed), please take some time to review the content our wonderful presenters have shared. Read more.

Conference Highlight: Implementing an Emergency Department Patient Split Flow

With Emergency Department volume doubling the past 5 years, Long Island Jewish Medical Center (LIJMC) was faced with the decision to invest $30 million to expand their ED or develop an improved process within the existing environment. LIJMC chose the latter and implemented a split flow process with dramatic results.  View the presentation.

Surgical safety checklists: Save lives and cut length of stay

Surgical safety checklists (SSCs) can save lives and reduce lengths of stay but only if they are properly implemented in the operating room, according to a new study.

Bolzano Central Hospital, a tertiary care hospital in Italy, closely inspected outcomes of 10,700 patients for the six months before and the six months after SSCs were introduced as part of standard hospital procedure. The team's results, which were published this week in JAMA Surgery, showed that the implementation of the checklists led to a 27 percent drop in the risk of death within 90 days after surgery, but not within 30 days. The average length of the hospital day dropped from 10.4 days to 9.6 days after the introduction of the checklists, which included 17 to 24 items.

Reducing Preventable Harm in Hospitals

The issue is not whether aviation is like caring for a sick person in a hospital - they are different in many ways. The issue is that aviation has a long history of striving to be an error free industry. In aviation they use check lists but it is a small part. They standardize most activities, and don't worship individual variation. They have a safety culture -training all crew to speak up about safety regardless of where they are in the hierarchy. They investigate every accident in an open way and try and find the root cause. They look for ways each accident provides a way to find a fix in the system.

In some hospitals, including our children's hospital and others in the Children's Hospital's Solutions for Patient Safety (SPS) network, we are trying to achieve a complete shift in our thinking and aiming for zero harm. This approach is based on other high reliability organizations like aviation. We are looking at every source of error and trying to find ways to "engineer" safer approaches. Most importantly, it involves a change in culture where safety is everyone's business, including doctors, nurses, engineers, environmental service staff and administrators. There are no simple fixes - it includes bundles, check lists, behavior change, event review, and lots of dedication.

A Surgery Center That Doubles as an Idea Lab

"A laboratory for continuous improvement." That is how staff and administrators describe the new state-of-the-art Josie Robertson Surgery Center at Memorial Sloan Kettering's Cancer Center. They are taking lessons from modern hotel lobbies and other industries to improve patient flow, patient outcomes and the whole patient experience. Things like tracking badges and activity monitors help clinicians track patients and may allow them to hone in on patients who are not recovering as fast as desired. Memorial Sloan Kettering's new Surgery Center is one of many across the country using new approaches to data gathering, analysis and management.  All is not as straightforward as it may look, however, as there are some who argue that there may be ethical challenges, since healthcare organizations are not typically informing patients every time they are trying new techniques and technologies.

Making checklists work: South Carolina's statewide experiment

With a man on the operating table for a laparoscopic gallbladder removal, the surgeon announces "All right, let's get started," and all eyes turn to a poster labeled in jumbo print, "Safe Surgery Checklist," on the wall at the foot of the surgical table. Surgical checklists, an approach drawn from commercial aviation and other high-risk industries, gained popularity when the World Health Organization promoted them in 2007 under the leadership of surgeon and author Dr. Atul Gawande. But they have yet to become widely or systematically adopted. South Carolina is now the testing ground for a much more focused approach. In 2013, the South Carolina Hospital Association, working with Gawande and the Harvard University School of Public Health, launched a structured initiative to get every hospital in the state to regularly use a pre-surgical safety checklist process.


March 2016

SHS Newsletter

The March issue of the SHS Newsletter shares information from the Healthcare Systems Improvement Conference held February 17-19 at the Hilton-Americas in Houston. 

Other articles remind you to mark your calendar for the March 22 SHS State of the Society webinar and SHS News Watch, with information about reducing preventable harm in hospitals. Be sure to check out the full list of IISE Webinars at www.iise.org/webinars.   



  Project Management Fundamentals
Norcross, GA - 2 Days

  Intro to IE in Healthcare
Norcross, GA - 2 Days

  Healthcare Labor Management
Norcross, GA - 3 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Lean Six Sigma Black Belt for Healthcare
Norcross, GA - 20 Days

  Lean Six Sigma Green Belt for Healthcare
Norcross, GA - 5 Days

  Principles in Patient Flow and Throughput
Norcross, GA - 2 Days

  Six Sigma Black Belt for Healthcare
Norcross, GA - 15 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Lean Green Belt for Healthcare
Norcross, GA - 3 Days