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SHS Conference


Healthcare Systems Process Improvement Conference 2017

March 1-3, 2017
Loews Royal Pacific Resort, Orlando, Florida


HSPI 2017 is your source for the latest in operational and quality improvement tools, methods and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management.

Sponsored by the Society for Health Systems (SHS), HSPI 2017 provides pre-conference workshops; educational sessions; ample networking events and opportunities and exhibitors with products and services to help you meet your quality, process and project goals.

Share your success story, share your knowledge, and energize the attendees with the latest in proven tools, analyses, and methodologies to improve healthcare operations.

Submit your abstract now for the Healthcare Systems Process Improvement Conference 2017!

Attend expert-led, educational sessions from the following tracks:

  • Process Improvement
  • Leadership and Change Management
  • Operations Research
  • Quality and Safety
  • Research
  • Human Factors
  • Potpourri
  • Expert Panel Sessions

Take part in the exciting SHS Student Simulation Competition

Submissions now open! Entries are now being accepted for the third annual Student Simulation Competition sponsored by FlexSim. Gather a team of four students (maximum) to solve a "real-world" healthcare situational case study using FlexSim's simulation software. Your team could win a prize of up to $2,500. Click here for deadlines and more information.

Ohno! So Many Opportunities for Improvement!

Many of us were taught in school about Taiichi Ohno, who is commonly referred to as the father of the Toyota Production System. One of Taiichi Ohno's foundational tools, the chalk circle or Ohno circle, can help point us in the right direction. Ohno would draw a circle on the manufacturing floor, ask a manager to stand in the circle, and then simply tell them to "watch." Hours later, Ohno would return to the circle and ask, "What did you see?" If a manager answered, "No issues," Ohno would tell them to look closer until they find a gap between the actual and target condition. This chalk circle practice gives insight on where improvements are needed. There is a great need in healthcare for our expertise. All you need to do is look. Draw a circle, open your eyes, observe, and improve. Read the article. 

Podcast #252 – Jordan Peck, from MIT to the VA to Maine Health

Mark Graban's guest for his Lean Blog podcast episode #252 is Jordan Peck, a Senior Director in the Center for Performance Improvement at MaineHealth and Maine Medical Center. Graban says, "Jordan and I first met when he was a graduate student at MIT and was involved with the Lean Advancement Initiative (and I was working basically across the street at the Lean Enterprise Institute). At MIT, he earned a Ph.D. in engineering systems and healthcare systems. Jordan and I have continued to cross paths every year at the Society for Health Systems annual conference. His career has taken him to the Veterans Health Administration and now into the private sector at Maine Health, as we discuss in the podcast."

In search of consensus on reducing clinical variation

Brent James, M.D., has summarized it well, describing the process of "shared baselines" that is used at Intermountain Healthcare for many high impact diseases and conditions include newborn deliveries, pneumonia, acute respiratory syndrome, and prophylactic use of antibiotics in the OR.

Why Health Care Tech Is Still So Bad

In anticipation for his recently released new book, The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine's Computer Age, Dr. Bob Watcher wrote this op-ed on health IT today. The topic of unanticipated consequences of health IT appears more and more in the news of healthcare professionals. We've pinned the problems on clunky software, flawed implementations, absurd regulations and bad karma. It was all of those things, but it was also something far more complicated, and far more interesting.

New checklist to make health estimates more transparent, accurate and reliable

The World Health Organization has published new guidelines for accurate & transparent health estimates reporting.

Want to get involved with SHS? Join a committee!

Are you interested in joining a SHS committee? Looking to expand your network and volunteer experience? The committees have set their goals for the year and are looking for help achieving them. SHS is a member-led organization. We look forward to working with you!

If you are interested, please reach out to the committee via the emails below, even if you're just curious about how you can fit in to the SHS organization!


July 2016

SHS Newsletter

The July issue of the SHS Newsletter gives you information about submitting abstracts to the 2017 Healthcare Systems Process conference, to be held March 1-3, 2017, at the Loews Royal Pacific Resort in Orlando, Fla., a new checklist to make health estimates more transparent, accurate and reliable and much more, including links to upcoming webinars. Be sure to check out the full list of IISE Webinars at www.iise.org/webinars.

  Lean Six Sigma Green Belt for Healthcare
Norcross, GA - 5 Days

  Principles in Patient Flow and Throughput
Norcross, GA - 2 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Black Belt for Healthcare
Norcross, GA - 15 Days

  Lean Green Belt for Healthcare
Norcross, GA - 3 Days

  Lean Black Belt for Healthcare
Norcross, GA - 8 Days

  Six Sigma Green Belt for Healthcare
Norcross, GA - 3 Days

  Six Sigma Black Belt for Healthcare
Norcross, GA - 15 Days

  Lean Six Sigma Green Belt for Healthcare
Norcross, GA - 5 Days

  Lean Black Belt for Healthcare
Norcross, GA - 8 Days