Q&A with Lynne Herer Smith
Lynne Herer Smith
is the deputy director of investment workflow on the Finance & Strategy
Team for the Bill & Melinda Gates Foundation. She will be giving her keynote
presentation at the IIE Engineering Lean & Six Sigma Conference Tuesday,
Sept. 30 at noon.
IIE: How do lean
and Six Sigma methods play a role in what you do for the Bill & Melinda
Smith: Lean and Six Sigma
is a management approach that we use to deliver value-added services to our
internal customers. It is a way of working and a useful vocabulary and set
of tools that allows us to …
data to drive decision making
down silos through effective cross-functional work
IIE: What is the
biggest issue or challenge surrounding lean and Six Sigma implementations?
acceleration and balance – collaboration vs. getting things done, scope vs.
resources at hand, want-to-do vs. need-to-do
IIE: What do you
plan to discuss in your keynote presentation?
Smith: I will share
experiences from my first two years at the world’s largest private foundation.
Using stories from the work my team has done, I will highlight the many
similarities – and a few differences – between the philanthropic world and
other types of organizations in which conference participants apply their process
one: Overview of the Bill & Melinda Gates Foundation – similarities to
corporate, government and academic entities
two: Investment harmonization – the foundation’s initiative to both standardize
three: Three leadership lessons learned
IIE: What would you
like attendees to take away from your presentation?
Smith: As lean Six Sigma practitioners
in many different types of industries and organizations, we have more in common
than not. The adaptability/scalability of the lean Six Sigma approach is one
key reason why it is effective in many different settings. While it is
necessary to have solid technical skills, it is not sufficient. It will all
come down to the ability to lead others through transformative change; a lean Six
Sigma approach can help.
For more information about Lynne Herer Smith and the other IIE Engineering Lean & Six Sigma Conference keynote speakers, go to the Keynote Speakers page at www.iienet.org/leansixsigma.