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Pierce Story: "The merging of management engineering with quality improvement is a logical and natural blend. Quality comes from perfected processes - and a focus on quality generates the need for improved operations."
"The best part of my job is knowing that the improvements being made are going to impact directly the lives of patients by enhancing their care."
Pierce Story questions who and what the health care reform debate is about after hearing different views.
Beginning in March 2010, Taylor & Francis Publishers will publish a quarterly journal of the Institute of Industrial Engineers featuring original high-quality papers on healthcare-related topics of interest for researchers who want to remain current with cutting edge approaches to healthcare problems.
A feature in the October issue of Industrial Engineer reviews a two-year partnership between Cannon Memorial Hospital and Clemson University’s industrial engineering department to study the hospital’s developmental plans and facility layout to determine potential ways to increase efficiency without sacrificing functional capacity.
Blogger Pierce Story asks how the healthcare industry plans to respond in the event of an H1N1 pandemic.
Sign up now for this three-day course in October to learn how to manage lean and Six Sigma for continuous improvement in health systems.
Blogger Pierce Story discusses “personal responsibility” as a means by which to help “save” the healthcare system.
A tool of lean health care, 5S is an approach that should be considered first when starting a lean healthcare transformation. Learn why 5S is the little big secret for improving health care in the August issue of IE.
Premier has recognized 23 hospitals nationwide with an Award for Quality.
This free webinar shows how to evaluate emergency services using benchmarks that lead to enhanced operational flow, improved patient throughput and increased efficiency.
In a column for IE magazine, Mark Brauer, president of Amencie Consultants, advocates creating a clearinghouse for healthcare research that facilitates instant validation by researchers and their sponsors.
The April IE cover story describes how to take the Toyota Production System into operating rooms.
See some of the sights of the 2009 Society for Health Systems Conference and Expo.
A look at how Arche Wellness, a Pennsylvania rehabilitation center, has continuously modified itself using kaizen to meet provide ideal health care
Learn how to use metrics to design waste-free processes and drive ongoing improvement.
Health care information systems are essential medicine.
This free webinar outlines lean concepts and tools as they relate to ED operations and performance improvement and provides tool summaries and a case study.
North Carolina State University IE professor Ola Harrysson tests science’s ability to help injured pets walk again.
Better British hospitals
Learn how IEs in the UK are improving helathcare with whole systems thinking and simulation in the December IE cover story.
See how Children’s National Medical Center in Washington, D.C., implemented a comprehensive quality program in the August IE cover story.
In August 2008, executives at Doctors Hospital in Columbus, Ohio, identified process analytical technology as one of their operational focus areas. The project’s success was based on a lean culture, Six Sigma principles and clear communication.
A study performed in a 722-bed hospital in Jackson, Miss., revealed that communication between healthcare workers and patients should be a dimension of service quality because it increases patient satisfaction.
Learn the six steps to creating a successful process map to use in the healthcare industry.
External funding opportunities do exist in healthcare – whether through corporate and government funding sources or through enhanced grant writing methods.
Since the late 1990s, many hospitals have adopted lean as the key method for implementing process improvements to drive quality, cost, safety and delivery of care. See how one clinical lab took five steps to facilitate a lean improvement.
What do a microbiology laboratory, a radiology department and the front desk operations of a family practice clinic have in common? They used industrial engineering data to set staffing levels and discovered that removing process waste and inefficiency increases productivity and reduces labor costs responsibly.
Discrete-event simulation models and queuing analytic theory are the most widely applied systems engineering and operations research methods to analyze systems and justify operational business decisions. So why aren’t more health care facilities using QA theory to solve the pressing hospital problems of patient flow and variability?
Four experts with more than a century in health care and manufacturing improvement experience discuss deep-rooted problems and their possible remedies. The panel included health care leaders in consulting, information technology, change management and administration.
Sometimes VSM is the right tool for the wrong situation.
Health information management (HIM) has been used to achieve better resource utilization, reduce medical records’ processing time and incorporate technology. This study focuses on applying industrial engineering tools to improve operations in the HIM department of a regional healthcare provider in upstate New York.
West Virginia's largest medical center and Level 1 trauma center successfully used lean kaizen principles and simulations to work through a fragmented process. Learn how a three-day on-site lean project and simulation allowed staff to achieve its goals.
Banner Health has completed a systemwide redesign of patient care delivery processes to reduce the time patients wait to see a physician. The new design resulted from a collaboration between Banner Health engineers and Arizona State University industrial engineering experts.
Emergency department models are becoming important tools for system analysis, but without the proper experience and methodology, developing a simulation can be daunting.
Albert Einstein Healthcare Network of Philadelphia is facing unique challenges as it implements a crisis response system with rapid response teams.
Columbus Regional Hospital leaders organized an organizationwide deployment of lean sigma linking strategy to the operating plan and to lean sigma projects.
To control rising drug costs, health care organizations have formed pharmacy benefits management groups (PBMs). Data mining offers an opportunity for PBMs to enhance their ability to insure optimum pharmaceutical care.
Patient safety is not a method but a dominant paradigm in health care today. Tools without method may harm organizations. Six Sigma, lean and the theory of constraints are proven improvement methods that effective organizations will adopt.
The Mayo Clinic created a patient-centered access management system using the critical components of demand, capacity, service standards and reporting analytics. Learn the connection and interdependencies of the components they used.
The Center for Clinical Effectiveness at Children's National Medical Center looks to simulation software to improve clinical operations and perform clinical research. Project management skills were incorporated with simulation to improve patient throughput in an outpatient setting.
Through the Health Care Management Council’s unique approach to benchmarking and networking to support performance improvement in hospitals, staff developed a specific set of tools to help organizations analyze clinical supplies, case types and physician variation.
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