An overview of the concepts, structure and methodology commonly used to build usability assurance into quality improvement processes. Designed for the individual who is responsible for quality assurance initiatives.
Course Schedule
No courses currently scheduled. If you are interested in information on availability, contact IIE Director of Continuing Education and Program Development Larry Aft, P.E., (770) 349-1130.
Overview:
This is an introductory course in which you will learn to differentiate usability assurance from quality assurance (QA) and provide means of incorporating usability assurance into a QA process or applying it as a separate process in support of product quality.
Topic Highlights:
- Usability Assurance versus Quality Assurance—
similarities and differences - Goals of usability assurance
- Getting started—management’s role
| - Usability assurance processes including expert review
(heuristic evaluation), usability testing and measuring product improvements - Sample participatory usability test
|
What You Will Learn:
- Define the basics of usability assurance
- Differentiate usability assurance from other forms of quality assurance
- Discuss the philosophy, methodology, and practice of usability assurance
- Develop options for implementing usability assurance
- Compare methods to measure effectiveness of these efforts
- Use a basic usability test