IIE Training Center 

APPLIED ERGONOMICS

Training courses designed for engineers, technicians, supervisors and those interested in applying ergonomics/human factors in the design, planning and management of technical, business and operational systems. Courses demonstrate how to apply ergonomics principles in manufacturing, service, governmental and healthcare environments.

ENGINEERING MANAGEMENT

Application of engineering principles to the planning and operational management of industrial, manufacturing, and business operations. Program includes instruction in engineering economy, financial management, industrial and human resources management, industrial psychology and environmental program management.

HEALTHCARE MANAGEMENT ENGINEERING

Management engineering is a systematic process for diagnosing and correcting problems in the delivery of care. It can improve care by increasing productivity, controlling costs, and reducing wait times for patients. Some of the more common methodologies to improve efficiency in healthcare are described below and include scheduling patients and staff, space planning and utilization, benchmarking, cost reduction and containment, data analysis and presentation and work redesign or reengineering. Coursework prepares individuals to apply continuous improvement and lean within the healthcare environment.

INDUSTRIAL ENGINEERING SKILLS

Whether the job title includes "industrial engineer" or not, individuals are tasked with improving processes and finding better ways to design, develop, produce, deliver or service products and meet people’s needs in a variety of businesses. These courses provide training in the skills needed to improve quality, safety, efficiency, effectiveness and performance. These seminars are designed for individuals who will be using industrial engineering tools and techniques who may not be industrial engineers.

LEAN AND SIX SIGMA

IIE lean and Six Sigma seminars provide you with the practical information, skills and tools to enable you to implement what you learn right away on the job. You learn the applications, not just the abstract terminology, and you learn from instructors who have lived and worked with the tools in a variety of businesses - from manufacturing to service to healthcare. You also learn from the other participants. You will be taught step-by-step how to incorporate lean and Six Sigma principles into your workplace to maximize the value of your operations. Lean and Six Sigma are business improvement methodologies that maximize shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. Ironically, Six Sigma and lean have often been regarded as rival initiatives. Lean enthusiasts note that Six Sigma pays little attention to anything related to speed and flow, while Six Sigma supporters point out that lean fails to address key concepts like customer needs and variation. Both sides are right. A lean enterprise views itself as part of an extended value chain, focusing on the elimination of waste between you and your suppliers, as well as you and your customers. Lean has it origins in the teaching and writings of TQM and JIT, which espouse the idea of "delighting the customer through a continuous stream of value adding activities." Specifically, it is an extension of the phrase 'world class' as defined by Richard Schonberger as "… adhering to the highest standards of business performance as measured by the customer." Lean applies to any organization type and can be applied to all areas within the business. Essentially, lean is a three-pronged approach incorporating a quality belief, waste elimination and employee involvement supported by a structured management system. Basically, we’ve taken simple processes and complicated them resulting in longer lead-times, reduced flexibility, increased inventories and the inability to meet customer demands. The philosophy of Six Sigma recognizes that there is a direct correlation between the number of product defects, wasted operating costs, and the level of customer satisfaction. With Six Sigma, the common measurement index is defects per unit and can include anything from a component, piece of material, or line of code to an administrative form, time frame, or distance. Six Sigma emphasizes identifying and avoiding variation. The use of Six Sigma changes the discussion of quality from one where quality levels are measured in percentages (parts per hundred) to a discussion of parts per million or even parts per billion.

QUALITY SYSTEMS AND STANDARDS

These programs are designed for the individual who will be auditing quality programs and needs a deep understanding of how to apply quality measurements, quality controls, quality costs, inspection criteria and documentation for specified periods of time. These seminars are indispensable for anyone involved in ISO certification.

SUPPLY CHAIN MANAGEMENT

Supply chain management is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers. It spans all movement and storage of raw materials, work-in-process inventory and finished goods from point of origin to point of consumption (supply chain). These courses in supply chain management encompass the most effective ways of meeting customer requirements. The IIE supply chain management programs cover the planning, controlling, measuring and integrating of all aspects into one manageable process.