Keeping pace with IIE in the November 2013 issue of Industrial Engineer
VOLUNTEER SNAPSHOT: Career volunteer
SHS member's active engagement yields personal, professional growth
Lucy Young’s long involvement in healthcare improvement societies continues, even after she finished off her second stint on the Society for Health Systems board of directors last year.
Young, director of quality and performance excellence for Henry Ford Hospital in Detroit, spent 2010 to 2012 rotating from president-elect to president to past president on the SHS board. She remains involved with board nominations, "unofficially" advising board members and looking for ways to improve the society’s Healthcare Systems Process Improvement Conference and other member offerings.
She also represents SHS by speaking to local groups, society meetings and student organizations.
"It’s always a pleasure for me to do those things to stay connected with the different healthcare improvement communities and the student groups, too," Young said.
As a young management engineer at the Detroit Medical Center, Young embraced volunteering with the Health Management Systems Society, even before SHS started 25 years ago. She moved up in the ranks of the national group, becoming board president. However, as HMSS became the Health Information Management Systems Society (HIMSS), it focused more on information technology, she said. That’s where SHS and IIE came in.
"We still needed our group of management engineer types who weren’t necessarily involved with all the IT stuff," she said.
Young added that spending three years on the presidential rotation was much more effective than her first, two-year term on the SHS board. "Your first year … they assign you to committees and whatnot, but you’re really getting oriented," Young recalled. "Then the second year you start to feel like, ‘OK, I can contribute.’ And then I feel like when the board members start to peak their term ended."
SHS altered the bylaws to allow for three-year terms on the board, a great move that allows for better continuity, Young said.
Young noted that volunteering for SHS, be it at the local, committee or board level, can help industrial engineers in healthcare develop their leadership and technical skills outside of their professional hours, a plus for any career-minded person. Her activities help her continually "sharpen the saw," as management guru Stephen Covey says.
Young’s employer considers such development so important that it is included in her performance evaluation, and she encourages others to get involved for personal and professional benefits.
"The society … helps me kind of keep abreast of how others are going about improvement in healthcare, what kind of things they’re working on, what are best practices that I can learn from others that I can bring back to my organization," she said. "And from a professional perspective, the networking is incredible."
SEMS goes virtual again
Managing continuous improvement was a hit in 2012
If once is good, twice is better.
Last year was the first time IIE’s Society for Engineering and Management Systems held a virtual conference. It worked so well that SEMS is doing it again with the Best Practices in Managing Continuous Improvement event on Nov. 20. Attendees can participate without having to leave their home or office.
SEMS has lined up six of the top specialists to help engineering managers take tips and protocols back home to generate better performance from their workforces. Michael Ballé is a best-selling author and executive lean coach. He will focus on a lean leadership model that helps practitioners question and develop their practice.
University of Colorado School of Medicine professor Dr. Patricia A. Gabow will provide a roadmap for using lean in healthcare.
Lt. Col. Geert Letens, military materials engineer for the Royal Military Academy, Belgium, will show how identifying best practices of various improvement methodologies can support transformational change.
As manager of the Continuous Improvement and Enterprise Optimization Group at United Airlines, Srikanth Sankaran will talk about how industrial engineers collaborate with continuous improvement and operations research experts at United.
Scott Sink is director of the Integrated Leansigma Certification Program in Ohio State University’s College of Engineering. He will share a case study about the design, development and deployment of an operational excellence program.
And Vlerick Business School professor and partner Kurt Verweire will discuss why launching multiple initiatives at the functional level without a coherent business strategy results in efforts that compete with each other.
For more information and registration, visit www.iienet.org/managingCI.
Healthcare conference speakers are leaders in their field
The two keynote speakers lined up for the Healthcare Systems Process Improvement Conference 2014 are giants in the world of bringing efficiency to the U.S. medical industry.
Darryl Greene is the executive director of continuous improvement for the world-renowned Cleveland Clinic, while Alan Gleghorn is chief executive officer at Christie Clinic. The conference is scheduled for Feb. 21-24, 2014, in Orlando, Fla.
Greene has used four continuous improvement strategies to improve the Cleveland Clinic Health System’s healthcare delivery: Reduce cost per encounter; create a culture of improvement; support innovative care delivery; and develop a world-class continuous improvement department capable of supporting the enterprise in this care delivery transformation.
Greene began his career at General Electric with various leadership positions in manufacturing and engineering. He also has led process improvement for Maytag, Key Bank and, most recently, JP Morgan Chase.
Gleghorn has led Christie Clinic, one of the largest physician-owned, multispecialty group medical practices in Illinois, for 13 years. He has three decades of experience and is an expert in implementing lean healthcare and process improvement cultures. He has led healthcare organizations through financial turnarounds, large building projects, technology system conversions, physician compensation and governance changes.
Gleghorn has been a nurse’s aide, a U.S. Army medic, associate administrator of the Wichita Falls Clinic, administrator of Arlington Medical Associates, and director of operations at the physician practice management company, ProMedCo.
For more details and conference registration, visit www.shsconference.org.
Honor your students and professionals
Deadlines are approaching for students, researchers, practitioners and academics to compete for IIE honors, awards and scholarships.
IIE/Arena Student Simulation Competition
The IIE/Arena Student Simulation Competition is one of the institute’s premier venues for students to showcase the skills they have learned to solve a real-world situational case study. They must use Arena, Rockwell Automation’s simulation package, to solve the problem. Winter offers a second crack for student teams who missed the fall deadline. Your team of three undergraduate students will have approximately eight weeks to develop a solution for preliminary judging. IIE will accept winter entries between Dec. 1 and Jan. 18.
The first place prize is $5,000, along with a $500 donation to the team’s student chapter. Second place is $2,500 and $250 for the team’s chapter, while third place garners the team $1,500 and a $250 donation to the team’s chapter.
Contestants don’t have to be IIE members; however, members of the three finalist teams will become IIE members courtesy of Rockwell Automation. Each team also receives a $1,250 travel stipend and complimentary conference registrations for the IIE Annual Conference & Expo 2014, which will be held May 31 - June 3 in Montreal.
For more details, visit www.iienet.org/studentcenter and click on "Simulation" underneath the competitions subhead.
Scholarships, honors and awards
IIE scholarships can help deserving students pay for school, but students must be nominated by a department head or faculty advisor. Nominations are due by Nov. 15, except for the Society for Health Systems Scholarship, which is due Dec. 1.
Scholarships and fellowships are valued up to $4,000 and awarded to graduate and undergraduate student members.
To be eligible, students must be IIE members (except for the John L. Imhoff Scholarship) and must be enrolled in a full-time graduate or undergraduate industrial engineering program, have a GPA of 3.40 or greater and have a graduation date of May/June 2015 or later.
Nominees will be considered based on their scholastic ability, character, leadership and potential service to the profession. For more information, visit www.iienet.org/scholarship.
IIE’s honors and awards recognize achievement through leadership, teaching, research, service or academic pursuit, spotlighting the accomplishments of fellow IIE members.
Nominations are now being accepted for professionals and students. Members may not self-nominate with the exception of the Innovations in Curriculum Award, but they can let colleagues and advisors know about their interest. For more information, visit www.iienet.org/honors or contact Bonnie Cameron at email@example.com.
Gather your entry
Ergo Cup competition deadline is Nov. 29
Teams still have time to apply to compete for the prestigious Ergo Cup at the 17th annual Applied Ergonomics Conference.
The application deadline is Nov. 29. The conference is scheduled for March 24-27 at the Hilton Orlando in Orlando, Fla. The Ergo Cup competition aims to recognize and encourage the development of innovative ergonomics solutions and education in the workplace. Any organization that can demonstrate an effective ergonomics solution or education initiative that happens within two two-year periods (November 2010-2012 or November 2011-2013) can compete. The ergonomics solution’s actual productivity and safety ROI results should be presented.
Ergo Cup finalists will be notified Dec. 6. Since the general theme is innovation, off-the-shelf improvements will not be considered.
The competition has four categories:
- Team-driven workplace solutions
- Team-driven workplace solutions, Ergo Cup internal competition
- Engineering/ergonomist-driven workplace solutions
- Ergonomics program improvement initiatives
In other news about the Applied Ergonomics Conference, space and Earth will be covered by the two keynote speakers: Brooks R. Kimmel, who oversees technical training and employee development for NASA contractor Abacus Technology Corp., and Colin G. Drury, the Distinguished Professor Emeritus of Industrial and Systems Engineering at University at Buffalo, SUNY.
For more details about Ergo Cup submissions, keynote speakers and conference registration, visit www.appliedergoconference.org.
Annual abstract deadline nears
Although the IIE Annual Conference and Expo 2014 is months away, time is limited to submit an abstract to present at the conference. The deadline is Nov. 22.
To submit an abstract, go to www.iienet.org/annual and click on the "Submit your abstract now" link. The conference is scheduled for May 31 - June 3 at the Palais des Congrés de Montréal in Montreal.
Five entries, five prizes
IE magazine again tops general excellence category
For the second year in a row, Industrial Engineer magazine took home the top award for general excellence – along with two other golds and two bronze awards – at the 2013 Magazine Association of the Southeast Conference.
"Our editorial and design team works hard to produce a magazine that is meaningful to our readers, and it’s so gratifying when our efforts are recognized by our peers in the publication industry as well," said Executive Editor Monica Elliott.
The gold award in the General Excellence category honors best overall packaging, showcasing excellence in content selection, writing, reporting, design and illustration. And Managing Editor Michael Hughes, Web Managing Editor David Brandt and Art Director Tara Ott were recognized specifically for their work in feature writing and design.
MAGS judges said the General Excellence package of three magazines – February 2012, April 2012 and May 2012 – showed "strong covers, clear layouts, very good writing, strong feature layouts, readable type, in-depth content."
"To take five awards, winning in every category we entered, is truly a blessing and reward for the hard work that the team puts into each magazine," said Hughes. "But the awards aren’t nearly as important as the feedback we get from members, who consistently rate the magazine as one of their favorite IIE benefits."
Ott won gold in the Best Cover category for the September 2012 cover "Care Compression." The cover showed a crowded cityscape with the universal symbol for healthcare, which, the judges said, made the subject matter "clear and appealing." They wrote, "This bold and expressive cover with its strong typography is an excellent solution to the cover story."
Ott also earned a bronze award in the Best Design category.
Hughes won gold for Best Feature with the May 2012 article "A Lean, Green, School Bus Making Machine" about how a top bus manufacturer applies lean methodologies. Also in the Best Feature category, Brandt won bronze for "The Vote for Lean Six Sigma" in the March 2012 issue. The story covered the opportunities and challenges of getting all U.S. major party presidential candidates on board with applying lean Six Sigma in the federal government.
Georgia Tech fixture passes away
Rogers was instrumental in guiding undergraduates to IIE
Nelson K. Rogers, a 58-year member of IIE, died Sept. 15.
During the 1950s, Rogers, professor emeritus of Georgia Tech’s Stewart School of Industrial and Systems Engineering, was an associate editor of the Journal of Industrial Engineering, IIE's flagship magazine. Back then, the publication, which is now Industrial Engineer, was produced and printed on Georgia Tech’s campus.
Rogers also held a number of leadership positions in IIE and encouraged many of his undergraduate students to join – including the institute’s current CEO, Don Greene.
Rogers, a Korean War veteran, joined Georgia Tech in 1965. He took on the post of associate director of undergraduate programs in 1973. His colleagues remember his impeccable knowledge of the students under his care.
"Nelson was a wonderful human being and was invaluable to the quality of the undergraduate program," professor Craig Tovey told Georgia Tech’s media service. "In the 1980s, we had about 600 to 700 undergraduates in ISyE, and he seemed to know every one of them. Not once did I go to talk to him about an undergrad, whether because they were doing very well or doing very poorly, that Nelson did not know."
Rogers won the Outstanding Professor Award in the ISyE school in 1979, 1981 and 1984 and won the student government's George C. Griffin Award – Outstanding Teacher in 1985. He retired in 1993.
CELEBRATING MEMBER ACHIEVEMENTS
Khaled Mabrouk has started teaching in the MBA program at CALMAT University, a private university in San Jose, Calif. He also is a lecturer at San Jose State University and is operational engineering leader for Sustainable Productivity Solutions. He holds a B.S. in industrial engineering from Purdue University.
Joel Sokol is now the Fouts Family Associate Professor in Georgia Tech’s Stewart School of Industrial & Systems Engineering (ISyE) for a three-year term of service that began Aug. 15. The Fouts Family Early Career Professorship is designed to enhance the ability of ISyE to "attract and retain eminent teacher-scholars."
John T. Wen was named head of the Department of Industrial and Systems Engineering at Rensselaer Polytechnic Institute. Since 2005, Wen has been director of Rensselaer’s interdisciplinary Center for Automation Technologies.
Bimal Nepal has been appointed the Corrie and Jim Furber ’64 Faculty Fellow at Texas A&M University. He is an assistant professor in the Department of Engineering Technology and Industrial Distribution. Nepal holds a B.S. in mechanical engineering as well as an M.S. and a Ph.D. in industrial engineering.
Joseph Hartman, formerly professor and chair of industrial and systems engineering at the University of Florida, has been appointed dean of the Francis College of Engineering at the University of Massachusetts Lowell. He was previously the editor of The Engineering Economist.
SHARE YOUR ACHIEVEMENT
Let your peers know about hirings, promotions, awards, appointments and other notable accomplishments. Send Kudos items to Michael Hughes at firstname.lastname@example.org.