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FEATURES
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HP already had capitalized on consumer demand for cameras and photo printers with ink, paper, photo-related and other media products. The business grew quickly, but as consumer technology exploded, HP’s media business realized that it needed a more efficient supply chain to ensure continued product availability for customers and financial viability for shareholders.
By Rob Wilkins, Bublu Thakur-Weigold and Stephan M. Wagner
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Many times the team is in a crisis mode and the basic steps of troubleshooting 101 are forgotten because of the stress of the situation and the pressure to get the repair done. This desperation causes the team to rush, and the overall strategy tends to be missed. But following a series of steps can take you through the specific stages required to ensure a successful resolution to any production-related breakdown.
By Saso Krstovski and Ahad Ali
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Understanding IT adoption through the interaction of an organization’s players is not a simple task. Large organizations have many players, which makes studying IT adoption complex. Examining IT adoption in small businesses is attractive, since they have fewer players involved. This article describes two cases that yielded opposite outcomes.
By Alejandro J. Cataldo, Robert J. McQueen and Marcos Sepulveda
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Our present global economic, competitive, social and political forces have leveled the improvement playing field and threaten the quality of life for our future generations. At the same time, these forces have created the urgent need for an improvement renaissance at a time when there are more global opportunities for improvement across all industries than in all of history. This article presents a historical perspective of continuous improvement and provides guidance into the next generation.
By Terence T. Burton
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