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Help me see
I have a high preference for using a visual medium when communicating with others. Fortunately, we are becoming more of a visual world. For others, I have concerns, as I think we are losing our capacity for communicating this way. Have you seen this in your work world?
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Moving from A to B
Management resists change in processes far more than changes in technology. Those who have implemented lean transformations report nearly fanatical resistance to the smallest improvements. This resistance, left unchecked, subjects the companies to the real risk of failure.
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My favorite Six Sigma things
Last month I described some favorite lean tools from my continuous performance improvement (CPI) toolkit that help solve healthcare service delivery problems. This month we examine a few of my favorite Six Sigma tools that drive out variation, improve quality and optimize the process so it meets customer requirements.
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Creating value
The importance of supply chains and their effectiveness, or lack thereof, never has been more apparent than it is today. Supply chains drive value, which ultimately reaches shareholders and investors. Today’s CEOs and boards no longer can ignore the end-to-end business impacts of the supply chain.
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