Industrial Engineer Engineering and Management Solutions at Work

April 2012    |    Volume: 44    |    Number: 4

The member magazine of the Institute of Industrial Engineers

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Health Systems by D. Junell Scheeres

Industrial Engineer’s monthly column about health systems (April 2012) 

Patient-centered care, take one

Recently a headline announced that a certain healthcare organization was “returning to patient-centric care.” Did someone just realize that patients matter again in healthcare? I don’t mean to appear cynical, but patient-centered care has been in and out of healthcare fashion several times over the past couple of decades.


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