The softer side of lean
Analyzing corporate culture can point the way to necessary changes
By Fazleena Badurdeen and Bob Gregory
Ever since James P. Womack, Daniel T. Jones and Daniel Roos made the striking benefits of lean manufacturing widely known in their 1991 book The Machine That Changed the World: The Story of Lean Production, manufacturing companies have tried to copy the approach. Or what they saw as the approach.
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