Discipline your lean sigma programs
Study identifies 10 important concepts for world-class performance
By Arthur V. Hill, Weiyong Zhang, and Glenn H. Gilbreath
Lean sigma programs have proven effective in improving quality, productivity, cost, customer satisfaction, sales and profitability in many organizations worldwide by translating strategic goals into projects and in developing leaders. In spite of the importance and popularity of lean sigma programs, little academic research has been devoted to them.
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