Life support for hospital staff
Better nurse scheduling can help patients and the bottom line
By Timothy C. Stansfield, Ronda Massey and Joshua Manuel
Healthcare organizations are under tremendous pressure to contain costs, advance healthcare delivery, improve customer service and manage the complexities within their healthcare business model. The top leadership of these organizations has implemented programs such as lean, Six Sigma, theory of constraints or segments of such programs, and the measures of success usually include components of education, certification and events, as well as lead-time reduction, variation elimination and organization. What’s often missing is a successful bottom-line impact.
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